We also value your feedback and suggestions — they help us continually improve the Debt Consolidation Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Managing personal debt effectively is crucial for maintaining financial stability. Debt, when left unchecked, can quickly spiral out of control, leading to financial stress and a host of other problems. - read more
Debt consolidation is a financial strategy that has gained widespread attention, especially within the diverse economic landscape of Australia. It involves combining multiple debts into a single, more manageable loan, with the aim of simplifying the repayment process and potentially securing a lower interest rate. This approach can be particularly relevant for Australians juggling various forms of credit, from personal loans to high-interest credit card debt. - read more
Welcome to Financial Planning 101: How to Get Ahead of Your Debt! If you're feeling overwhelmed by your financial situation, you're not alone. Many people struggle with managing debt and finding ways to achieve financial stability. - read more
In light of the current economic challenges facing many Australians, managing credit card debt has become more crucial than ever. With rising living costs and financial uncertainty, accruing debt on high-interest credit cards can quickly escalate from a manageable inconvenience to a stressful financial burden. - read more
When it comes to managing your finances, planning for the unexpected is a crucial part of staying on top of your budget. An emergency fund serves as your financial safety net, poised to offer support when unforeseen expenses arise. These funds are specifically set aside to cover unexpected costs, like medical emergencies, car repairs, or urgent home maintenance issues. - read more
A fresh round of lender competition is giving some Australian borrowers a reason to review their debts, but the benefits are not being shared evenly. Canstar reported on 16 July 2026 that 23 lenders have cut at least one variable home loan rate since 1 May, despite the Reserve Bank’s rate hikes in February, March and May. The catch is that these reductions are aimed at new borrowers, or existing customers willing to refinance and effectively become new customers elsewhere. - read more
Australian credit card debt is again moving in the wrong direction, with Canstar’s latest analysis of Reserve Bank of Australia figures showing personal credit card debt accruing interest reached $19.4 billion in May 2026. The increase was $61 million for the month, and while that may look modest beside the national total, it signals a deeper issue for households already stretched by rent, mortgage repayments, groceries, utilities and other everyday costs. - read more
A new Finder survey published on 29 June 2026 has put a spotlight on how stretched many Australian households have become. Finder reported that 38% of Australians, or more than 8.1 million people, expect a tax refund this year. Of those expecting money back, 18% said the refund is critical to their financial wellbeing, equating to about 1.5 million taxpayers. - read more
ASIC’s 24 June 2026 car finance review is a timely warning for Australians who rely on a vehicle for work, family care and essential travel. The regulator examined data from more than 350,000 loans across eight car finance providers and found concerns around third-party distribution, sales practices, fees, hardship support and outcomes after repossession. - read more
The Reserve Bank of Australia has issued a fresh warning that Australia’s financial system needs to be ready for a more unstable and disruption-prone future. In a 17 June 2026 speech, Assistant Governor Brad Jones pointed to rising geopolitical tension, cyber threats, foreign interference, sanctions risk and pressure on critical payments infrastructure as issues financial institutions can no longer treat as remote concerns. - read more
