Quick Quote
One simple enquiry form gives you fast access to quotes and rate comparisons from some of Australia's leading debt consolidation specialists.
All quotes are provided free and without obligation by a specialist from our national broker referral panel. See our privacy statement for more details.
Knowledgebase
Working Capital:
A measure of a company's short-term financial health, calculated as current assets minus current liabilities.
Debt Consolidation Australia :: Articles

Personal Loans And The Consumer Credit Code

What should I know about personal loans and the Consumer Credit Code?

Personal Loans And The Consumer Credit Code

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Understanding your rights as a consumer is essential in dealing with complex issues like personal loans and other finance. Here we reveal, in simple terms, how the Credit Code works for you.

Introduction of Credit Code

The Consumer Credit Code commenced operation on November 1, 1996.
This is a national code that is applicable in each State.
Despite what its title suggests, it is not a code of conduct but legislation that is enforceable in certain situations where credit is offered. 
Any non-business credit transactions are governed by the Code if entered into after that date, including continuing contracts that were in force at that date.
This includes:
  • credit provided predominantly for domestic, personal or household purposes;
  • where a charge is made for the credit; and
  • Insuring your most valuable asset
    Image for Insuring your most valuable assetWhile many people would consider their home or their car to be their most valuable asset, it's your ability to earn an income that is most important in shaping your financial future. Statistically, two thirds of working Australians will suffer an injury or illness that will sideline them for 90 days or more. The majority of these people would not be able to pay their mortgage or meet car finance and other loan commitments without adequate income insurance.
    credit is provided in the course of a business of providing credit, or incidental to any other business of the credit provider. Definition of credit contract The Consumer Credit Code covers a wide range of credit contracts, which is defined as:
  • the payment of a debt owed by one person to another is deferred; or
  • one person incurs a deferred debt to another. Different categories of credit under the Consumer Credit Code include:
  • instalment contracts;
  • consumer leases;
  • continuing credit.

The Consumer Credit Code covers credit contracts entered into after November 1, 1996 including:

  • all consumer credit e.g. credit cards, housing etc loans that are characterised as being domestic, personal or household - not for business purposes;
  • in all Australian jurisdictions;
  • where charges are made for the credit;
  • where the credit provider does so in the course of business.

Personal, domestic & household purposes

The Consumer Credit Code does not apply for business purposes. 

According to the Code the nature of the credit does not have to be wholly concerned with domestic credit, but will be caught by the provisions of the Consumer Credit Code if:
  • more than half the credit is for personal, domestic & household purposes; or
  • if the credit is to purchase goods that are to be used for different purposes, then the purpose is mostly for personal, domestic & household purposes.

Goods mortgages

Mortgages are a security over goods (sometimes called "chattels") or real property. 

This means that the lender has the right to take the property/goods and sell it if the borrower defaults on the loan. 
There are certain requirements that must be met before the mortgage comes under the Consumer Credit Code, including that the goods or land must be specifically described.

Applicable credit providers

For a credit contract to be covered by the Consumer Credit Code, the credit provider must supply the credit:

  • in the course of a business that provides credit; or
  • where it is incidental to any other business of the credit provider.

There is no hard and fast way to determine this, but it can be important where the seller simply allows the buyer to pay for the goods in instalments, or when a family member offers a loan. 

In the first case the contract would probably be covered by the Consumer Credit Code; in the latter case it would not be covered.

Exclusions from the Consumer Credit Code

This can be complicated, and it is always worth asking whether the contract is covered by the Consumer Credit Code. There are many situations where the Consumer Credit Code will not apply, including:

  • short term credit;
  • where credit provision occurs without contemplation e.g. a savings account goes into debit;
  • within certain limits, where the only charges are periodic or fixed and not changed according to the level of credit that is provided e.g. an annual fee to a credit card provider or a arrangement with a supplier that allows goods to be bought on account and a fixed charge is applied;
  • insurance premiums payable on instalment;
  • most pawnbroker transactions;
  • employee loans.

Credit Code & guarantees

A guarantee must be:

  • in writing;
  • signed by the guarantor;

A copy of the credit contract must be received by the guarantor. 

They must also receive a copy of a document that sets out the obligations of the guarantor under the contract.

Published: Sunday, 1st Aug 2021
Author: Paige Estritori

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.


Debt Consolidation Articles

Common Mistakes to Avoid When Consolidating Debts
Common Mistakes to Avoid When Consolidating Debts
Welcome to our guide on avoiding common mistakes when consolidating debts. We're glad you're here, as taking the time to educate yourself is a crucial step towards financial well-being. - read more
Busting Myths: The Misunderstanding About Debt Consolidation and Debt Reduction
Busting Myths: The Misunderstanding About Debt Consolidation and Debt Reduction
Welcome to our comprehensive guide where we aim to debunk common myths surrounding debt consolidation and debt reduction. This blog post serves as a beacon of clarity for those who find themselves navigating through the choppy waters of financial jargon and conflicting information. - read more
Managing Your Credit Card Debt Wisely in Tough Economic Times
Managing Your Credit Card Debt Wisely in Tough Economic Times
In light of the current economic challenges facing many Australians, managing credit card debt has become more crucial than ever. With rising living costs and financial uncertainty, accruing debt on high-interest credit cards can quickly escalate from a manageable inconvenience to a stressful financial burden. - read more
Budgeting 101: A Beginner's Guide to Monthly Expense Planning
Budgeting 101: A Beginner's Guide to Monthly Expense Planning
Budgeting is the process of creating a plan to manage your money. Essentially, it allows you to allocate your income towards expenses, savings, and other financial goals. By keeping track of where your money goes, budgeting helps you ensure that you are not overspending and are prepared for future financial needs. - read more
The Reality of Debt Consolidation: Does it Affect Your Ability to Borrow in Future?
The Reality of Debt Consolidation: Does it Affect Your Ability to Borrow in Future?
Welcome to a comprehensive guide aimed at dismantling the common myths that cloud the concepts of debt consolidation and debt reduction. Amidst widespread financial stress, debt consolidation emerges as a popular strategy for Australians in search of relief from their monetary burdens. - read more
Finance News

RBA Shock Warning: What It Means for Australians Managing Debt
RBA Shock Warning: What It Means for Australians Managing Debt
19 Jun 2026: Paige Estritori
The Reserve Bank of Australia has issued a fresh warning that Australia’s financial system needs to be ready for a more unstable and disruption-prone future. In a 17 June 2026 speech, Assistant Governor Brad Jones pointed to rising geopolitical tension, cyber threats, foreign interference, sanctions risk and pressure on critical payments infrastructure as issues financial institutions can no longer treat as remote concerns. - read more
Australians Turn to Personal Loans as Living Costs Soar
Australians Turn to Personal Loans as Living Costs Soar
12 Jun 2026: Paige Estritori
In the first quarter of 2026, Australians have borrowed a record $5.1 billion in personal loans, according to the Australian Bureau of Statistics. This significant increase is largely attributed to escalating living costs, prompting many to seek additional financial support. - read more
Cigno Australia Penalised for Unlawful Payday Lending Practices
Cigno Australia Penalised for Unlawful Payday Lending Practices
12 Jun 2026: Paige Estritori
The Federal Court has imposed a $7 million fine on Cigno Australia and BSF Solutions for operating an illegal payday lending scheme that breached Australian credit laws. Each company was fined $3 million, with their respective directors, Mark Swanepoel and Brenton Harrison, receiving individual fines of $500,000. - read more
The Hidden Dangers of Rolling Personal Debt into Your Mortgage
The Hidden Dangers of Rolling Personal Debt into Your Mortgage
12 Jun 2026: Paige Estritori
As living costs and interest rates rise, many Australians are consolidating personal debts, such as car loans and credit card balances, into their home mortgages. While this strategy can offer lower interest rates, it carries significant risks, especially in a declining property market. - read more
Australian Credit Card Debt Climbs to $18.3 Billion: What You Need to Know
Australian Credit Card Debt Climbs to $18.3 Billion: What You Need to Know
05 Jun 2026: Paige Estritori
Recent data reveals that Australian credit card debt accruing interest has reached $18.3 billion, marking a significant increase and underscoring the financial pressures many households are facing. This rise is particularly concerning as it coincides with elevated interest rates, making debt management more challenging for consumers. - read more