Quick Quote
One simple enquiry form gives you fast access to quotes and rate comparisons from Australia's leading and best known debt consolidation specialists.
All quotes are provided free and without obligation by a specialist from our national broker referral panel. See our privacy statement for more details.
Knowledgebase
Equity:
The value of an ownership interest in an asset or company, after all debts and liabilities are deducted.
Debt Consolidation Australia :: Articles

Personal Loans And The Consumer Credit Code

What should I know about personal loans and the Consumer Credit Code?

Personal Loans And The Consumer Credit Code

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Understanding your rights as a consumer is essential in dealing with complex issues like personal loans and other finance. Here we reveal, in simple terms, how the Credit Code works for you.

Introduction of Credit Code

The Consumer Credit Code commenced operation on November 1, 1996.
This is a national code that is applicable in each State.
Despite what its title suggests, it is not a code of conduct but legislation that is enforceable in certain situations where credit is offered. 
Any non-business credit transactions are governed by the Code if entered into after that date, including continuing contracts that were in force at that date.
This includes:
  • credit provided predominantly for domestic, personal or household purposes;
  • where a charge is made for the credit; and
  • Insuring your most valuable asset
    Image for Insuring your most valuable assetWhile many people would consider their home or their car to be their most valuable asset, it's your ability to earn an income that is most important in shaping your financial future. Statistically, two thirds of working Australians will suffer an injury or illness that will sideline them for 90 days or more. The majority of these people would not be able to pay their mortgage or meet car finance and other loan commitments without adequate income insurance.
    credit is provided in the course of a business of providing credit, or incidental to any other business of the credit provider. Definition of credit contract The Consumer Credit Code covers a wide range of credit contracts, which is defined as:
  • the payment of a debt owed by one person to another is deferred; or
  • one person incurs a deferred debt to another. Different categories of credit under the Consumer Credit Code include:
  • instalment contracts;
  • consumer leases;
  • continuing credit.

The Consumer Credit Code covers credit contracts entered into after November 1, 1996 including:

  • all consumer credit e.g. credit cards, housing etc loans that are characterised as being domestic, personal or household - not for business purposes;
  • in all Australian jurisdictions;
  • where charges are made for the credit;
  • where the credit provider does so in the course of business.

Personal, domestic & household purposes

The Consumer Credit Code does not apply for business purposes. 

According to the Code the nature of the credit does not have to be wholly concerned with domestic credit, but will be caught by the provisions of the Consumer Credit Code if:
  • more than half the credit is for personal, domestic & household purposes; or
  • if the credit is to purchase goods that are to be used for different purposes, then the purpose is mostly for personal, domestic & household purposes.

Goods mortgages

Mortgages are a security over goods (sometimes called "chattels") or real property. 

This means that the lender has the right to take the property/goods and sell it if the borrower defaults on the loan. 
There are certain requirements that must be met before the mortgage comes under the Consumer Credit Code, including that the goods or land must be specifically described.

Applicable credit providers

For a credit contract to be covered by the Consumer Credit Code, the credit provider must supply the credit:

  • in the course of a business that provides credit; or
  • where it is incidental to any other business of the credit provider.

There is no hard and fast way to determine this, but it can be important where the seller simply allows the buyer to pay for the goods in instalments, or when a family member offers a loan. 

In the first case the contract would probably be covered by the Consumer Credit Code; in the latter case it would not be covered.

Exclusions from the Consumer Credit Code

This can be complicated, and it is always worth asking whether the contract is covered by the Consumer Credit Code. There are many situations where the Consumer Credit Code will not apply, including:

  • short term credit;
  • where credit provision occurs without contemplation e.g. a savings account goes into debit;
  • within certain limits, where the only charges are periodic or fixed and not changed according to the level of credit that is provided e.g. an annual fee to a credit card provider or a arrangement with a supplier that allows goods to be bought on account and a fixed charge is applied;
  • insurance premiums payable on instalment;
  • most pawnbroker transactions;
  • employee loans.

Credit Code & guarantees

A guarantee must be:

  • in writing;
  • signed by the guarantor;

A copy of the credit contract must be received by the guarantor. 

They must also receive a copy of a document that sets out the obligations of the guarantor under the contract.

Published: Sunday, 1st Aug 2021
Author: Paige Estritori


Debt Consolidation Articles

Budgeting 101: A Beginner's Guide to Monthly Expense Planning
Budgeting 101: A Beginner's Guide to Monthly Expense Planning
Budgeting is the process of creating a plan to manage your money. Essentially, it allows you to allocate your income towards expenses, savings, and other financial goals. By keeping track of where your money goes, budgeting helps you ensure that you are not overspending and are prepared for future financial needs. - read more
Smart Budgeting: Building a Financially Stable Future
Smart Budgeting: Building a Financially Stable Future
Many Australians today find themselves navigating the choppy waters of financial instability. The burden of debt weighs heavily, affecting everything from daily stress levels to long-term planning. High interest rates, unexpected expenses, and the seductive ease of credit cards contribute to a culture of borrowing that can lead to a precarious financial situation for many. In this introduction, we explore how smart budgeting is not just about scraping by, but laying the foundations for a financially stable future. - read more
How to Avoid Falling Back into Debt: Post-Consolidation Best Practices
How to Avoid Falling Back into Debt: Post-Consolidation Best Practices
Welcome to our guide on how to avoid falling back into debt after consolidating your debts. Debt consolidation can be a fantastic way to manage multiple financial obligations, combining them into a single, more manageable payment plan. But the journey doesn’t end there. - read more
The Importance of Emergency Funds in Your Monthly Budget
The Importance of Emergency Funds in Your Monthly Budget
When it comes to managing your finances, planning for the unexpected is a crucial part of staying on top of your budget. An emergency fund serves as your financial safety net, poised to offer support when unforeseen expenses arise. These funds are specifically set aside to cover unexpected costs, like medical emergencies, car repairs, or urgent home maintenance issues. - read more
How to Track Monthly Expenses for Better Debt Management
How to Track Monthly Expenses for Better Debt Management
In the realm of financial wellness, tracking your monthly expenses is a crucial step towards effective debt management. Many Australians grapple with the challenges of keeping their debts under control, particularly in a dynamic economic environment. - read more
Finance News

LMG's Asset Finance Exchange Hits $80 Million Milestone in First Year
LMG's Asset Finance Exchange Hits $80 Million Milestone in First Year
10 Nov 2025: Paige Estritori
Loan Market Group's (LMG) Asset Finance Exchange (AFX) has achieved approximately $80 million in settlements within its inaugural year, underscoring the robust growth of Australia's asset finance market. The platform connects mortgage brokers with asset finance specialists, facilitating streamlined access to asset finance solutions. - read more
NAB's $4.6 Billion Profit Amidst Australia's Housing Crisis
NAB's $4.6 Billion Profit Amidst Australia's Housing Crisis
10 Nov 2025: Paige Estritori
National Australia Bank (NAB) has reported a cash profit of A$7.09 billion (US$4.6 billion) for the year ending September 30, 2025, reflecting a stable financial performance. Despite this, CEO Andrew Irvine has identified the housing crisis as Australia's most pressing societal and policy challenge, advocating for expedited decision-making to stimulate economic growth and enhance housing availability. - read more
ASIC's Review Uncovers Risks in Self-Managed Super Fund Advice
ASIC's Review Uncovers Risks in Self-Managed Super Fund Advice
10 Nov 2025: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has conducted a review of 100 financial advice cases related to self-managed superannuation funds (SMSFs), uncovering that 27% of these cases could cause serious harm to clients' retirement savings. Additionally, 62% of the advice provided failed to meet the legal standard of acting in clients' best interests. - read more
ATO's Intensified Debt Recovery Efforts Prompt Surge in Financial Helpline Calls
ATO's Intensified Debt Recovery Efforts Prompt Surge in Financial Helpline Calls
02 Nov 2025: Paige Estritori
Recent data indicates a notable increase in calls to financial helplines across Australia, coinciding with the Australian Taxation Office's (ATO) intensified debt recovery initiatives. This trend underscores the growing financial strain on individuals and small businesses grappling with tax debts. - read more
How Financial Brokers Are Easing Debt Stress for Australian Businesses
How Financial Brokers Are Easing Debt Stress for Australian Businesses
02 Nov 2025: Paige Estritori
Australian businesses are increasingly turning to financial brokers to navigate the complexities of debt management amid rising insolvency rates. In November 2024, business insolvencies surged to 70% above the historical average, highlighting the urgent need for effective debt strategies. - read more