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Debt Consolidation Australia :: Articles

Choosing a Home Loan Mortgage Broker

What should I consider when choosing a mortgage broker for my home loan?

Choosing a Home Loan Mortgage Broker

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

There are a number of potential pitfalls in relying on a mortgage broker for the best home loan solution ... particularly given the enormous growth in the broking industry and the recent entrance of new players.
Getting a broker to arrange your loan can certainly save a lot of time and hassle, but borrowers still have to do their homework to ensure the service they expect is the one that's delivered. 
Obtaining genuinely objective recommendations from brokers, confusion over just who's a lender and who's a broker and lender delays in processing applications mean that using a broker is not always the quick and easy solution to home borrowing it may at first appear.
With the proportion of loans arranged through brokers rising from nowhere to around 30 percent in just a few years, the industry has attracted all manner of people and organisations wanting to enter this lucrative commission-based industry.
Time to Refinance?
Image for Time to Refinance?If you are seeking lower rates, lower fees and more flexibility in your home loan. you are in luck! Our national panel of mortgage brokers is looking forward to an opportunity to assist you. Apply online for a free eligibility assessment and one of our broker network refinance specialists will get on the case to track down the best deal for your individual circumstances. Without any obligation and at no charge to you!
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Establishing that any broker you intend to use has experience and qualifications as well as being committed to the industry code of practice is vital to ensure you're getting the best loan for your needs, within a reasonable timeframe.
A number of lenders are also now acting as brokers and some borrowers may be confused over whether they're dealing with an independent broker offering a range of loans, an agent for one lender only, or someone who wears both hats. 
Borrowers must establish with any loan representative just what their role is and how they're being paid so they can judge the integrity of loan recommendations being provided.
Once a broker is found and a loan recommended, some lenders have had difficulty coping with the volume of loans coming through the broker channel leading to delays lasting weeks.
This can be a major concern for those home buyers who have little time to arrange loan finance upon purchase.

The 12 things you must know before obtaining your home loan through a broker:

  • A broker should have a wide range of home loans from a wide variety of lenders, eg. banks, and non-banks. The wider the choice, the better the chance of finding the loan that suits you best.
  • Check the qualifications and experience of your broker, even ask for references from previous borrowers. Are they an MIAA member? Have they completed training courses?
  • Ensure your broker is not an agent for one lender in disguise. Some lenders now operate as brokers too so establish with any broker representative exactly what their role is.
  • Make sure your broker discloses all commission and payments received so you can judge whether a particular loan recommendation is being influenced by how much the broker will be paid.
  • Does the broker charge a fee? Many brokers will not charge borrowers for using their service, others will, so enquire about fees at the outset
  • Ask your broker how the loans they offer are researched and rated. Good brokers should be able to clearly outline their criteria
  • Ask your broker to provide a formal comparison of any loans recommended including the upfront and ongoing fees and the AAPR (average annual percentage rates). Ensure the AAPR is calculated specifically for the amount you want to borrow.
  • Always do some double-checking yourself to satisfy yourself you've been given unbiased and correct information.
  • Check what service is offered by the broker after the loan is negotiated. Will the broker be available for subsequent loan enquiries? What happens if there is a dispute between you and the lender?
  • Will your broker comply with the Privacy Act to ensure the security of your personal and financial details?
  • Your broker should have professional indemnity insurance. This safeguard will help you in the event of legal action.
  • As a last resort, the independent Mortgage Industry Ombudsman Scheme (1800 138 422) is available if there is a dispute you can’t resolve with your broker directly.

Published: Sunday, 1st Aug 2021
Author: Paige Estritori


Debt Consolidation Articles

Managing Your Credit Card Debt Wisely in Tough Economic Times
Managing Your Credit Card Debt Wisely in Tough Economic Times
In light of the current economic challenges facing many Australians, managing credit card debt has become more crucial than ever. With rising living costs and financial uncertainty, accruing debt on high-interest credit cards can quickly escalate from a manageable inconvenience to a stressful financial burden. - read more
How to Create a Realistic Family Budget: A Step-by-Step Guide
How to Create a Realistic Family Budget: A Step-by-Step Guide
Creating a family budget might sound daunting, but it’s an essential step toward financial wellness. It’s about understanding where your money comes from and where it goes, allowing you to make informed decisions about your spending and savings. A well-planned budget can be the key to reducing financial stress and ensuring a secure future for your family. - read more
How to Track Monthly Expenses for Better Debt Management
How to Track Monthly Expenses for Better Debt Management
In the realm of financial wellness, tracking your monthly expenses is a crucial step towards effective debt management. Many Australians grapple with the challenges of keeping their debts under control, particularly in a dynamic economic environment. - read more
Smart Budgeting: Building a Financially Stable Future
Smart Budgeting: Building a Financially Stable Future
Many Australians today find themselves navigating the choppy waters of financial instability. The burden of debt weighs heavily, affecting everything from daily stress levels to long-term planning. High interest rates, unexpected expenses, and the seductive ease of credit cards contribute to a culture of borrowing that can lead to a precarious financial situation for many. In this introduction, we explore how smart budgeting is not just about scraping by, but laying the foundations for a financially stable future. - read more
Common Mistakes to Avoid When Consolidating Debts
Common Mistakes to Avoid When Consolidating Debts
Welcome to our guide on avoiding common mistakes when consolidating debts. We're glad you're here, as taking the time to educate yourself is a crucial step towards financial well-being. - read more
Finance News

ANZ Secures $2 Billion Loan Guarantee to Enhance Pacific Operations
ANZ Secures $2 Billion Loan Guarantee to Enhance Pacific Operations
22 Feb 2026: Paige Estritori
In a strategic move to reinforce its presence in the Pacific region, ANZ has secured a $2 billion loan guarantee from the Australian government. This 10-year agreement aims to ensure the bank's continued operations across Pacific nations, countering growing regional influences. - read more
Housing Australia Future Fund Outperforms Expectations, Boosting Housing Initiatives
Housing Australia Future Fund Outperforms Expectations, Boosting Housing Initiatives
22 Feb 2026: Paige Estritori
The Housing Australia Future Fund (HAFF) has reported investment returns more than double its initial projections, significantly accelerating the development of social and affordable housing projects nationwide. Established by the Albanese government, the HAFF aims to address housing affordability challenges by funding essential housing initiatives. - read more
NSW Energy Security Corporation Commences with $1 Billion to Boost Energy Projects
NSW Energy Security Corporation Commences with $1 Billion to Boost Energy Projects
22 Feb 2026: Paige Estritori
The New South Wales (NSW) government has launched the Energy Security Corporation (ESC) with an initial investment of $1 billion, aiming to accelerate key energy projects across the state. This initiative is designed to enhance energy reliability, affordability, and support the transition to clean energy sources. - read more
ANZ's Australia Commercial Division Sees 11% Profit Growth
ANZ's Australia Commercial Division Sees 11% Profit Growth
14 Feb 2026: Paige Estritori
ANZ Banking Group has reported an 11% increase in profit for its Australia Commercial division over the past year. This growth is attributed to robust lending activities, particularly in the agribusiness and health sectors. - read more
APRA Implements New Cap on High Debt-to-Income Home Loans
APRA Implements New Cap on High Debt-to-Income Home Loans
06 Feb 2026: Paige Estritori
The Australian Prudential Regulation Authority (APRA) has announced a significant policy change aimed at mitigating risks in the housing market. Effective February 2026, APRA will impose a cap on high debt-to-income (DTI) home loans, limiting such loans to 20% of new home lending. This measure applies to both owner-occupiers and investors, with an exemption for new housing developments. - read more
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