Australian Retailers Face Reckoning Amid Growing Online Competition
Australian Retailers Face Reckoning Amid Growing Online Competition
2
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
Brick-and-mortar retailers in Australia are under mounting pressure as market dynamics shift dramatically.
According to the latest data from the Australian Securities and Investments Commission (ASIC), a staggering 768 retailers declared insolvency in the 2023-24 financial year. This marks a significant increase from 540 in 2022-23 and 319 in 2021-22.
The economic environment is also adding to the woes. Consumer sentiment continues to hover at recessionary levels, exacerbating the struggles for traditional retailers.
The Australian Bureau of Statistics (ABS) recently disclosed a worrying trend in retail sales. Quarterly retail sales have contracted by 0.3%, and are down 0.6% compared to last year. Remarkably, this marks the fifth consecutive quarter with a negative annual growth rate outside of pandemic disruptions, a rarity since the 1980s.
On a per capita basis, retail volumes saw a drop of 0.9%, the eighth consecutive quarterly decline, representing a 3.0% year-on-year decrease. This spells further trouble for conventional retail outlets grappling with diminishing foot traffic.
Competition from online retailers like Amazon and eBay is intensifying the challenges for brick-and-mortar stores. Offering unparalleled convenience and competitive pricing, these e-commerce giants are capturing an increasingly larger slice of the market.
Amazon’s strengthened foothold in Australia since its arrival in December 2017 poses a substantial threat. With the promise of low prices and the allure of complimentary 48-hour deliveries for Amazon Prime members, Amazon has continued to expand its reach. Earlier this year, the company announced plans to further grow its operations and distribution network in Australia.
A recent Roy Morgan study, reported by The New Daily, reveals a compelling trend: Amazon expanded its customer base by 16% in the year ending June 2024, attracting 1.1 million additional users compared to the previous year.
Brian Walker, CEO of Retail Doctor Group, posits that Amazon is on track to become one of Australia's largest variety retailers, alongside the likes of Kmart and Big W. "Amazon could become Australia’s largest general merchandise retailer within the next five years," Walker noted.
Walker underscores the necessity for existing retailers to revamp their competitive strategies. "You're under significant threat if you don’t offer advantages in speed, range, price, or convenience," he added.
Signs of this competitive stress are already visible, with retailers like Booktopia closing their doors in the face of relentless pressure.
Amazon’s Prime program benefits customers with rapid, free delivery for a modest annual subscription fee, encouraging ongoing use of Amazon’s services. Prime members also gain access to Amazon’s entertainment offerings, forming a package that rivals Netflix.
From Amazon's perspective, the Prime subscription provides a steady revenue flow and ensures loyal customer engagement, making further investments in fulfillment centers more economically viable.
While Amazon and Walmart dominate the American retail scene, the forecast suggests Amazon is on a path to significant dominance in Australia as well. The financial landscape is challenging for traditional retailers that must now focus on value and convenience to retain customer loyalty.
Published:Sunday, 4th Aug 2024 Source: Paige Estritori
Please Note: If this information affects you, seek advice from a licensed professional.
Commonwealth Bank of Australia (CBA), the nation's largest bank by market value, has reported a modest increase in its first-quarter cash profit for 2025. This uptick is primarily attributed to robust growth in home loans and household deposits. The unaudited cash profit stands at approximately A$2.6 billion, marking a 1% rise from the previous two-quarter average and a 2% increase compared to the same period last year. - read more
Australia's leading banks-Commonwealth Bank of Australia (CBA), Westpac, National Australia Bank (NAB), and ANZ-are actively reducing their dependence on mortgage brokers. This strategic shift aims to bolster profit margins that have been under pressure due to lower interest rates, rising operational costs, and intense market competition. - read more
In November 2025, Australian consumer sentiment has turned optimistic for the first time since early 2022, marking a significant shift in public economic perception. The Westpac-Melbourne Institute survey indicates a 12.8% increase in the consumer sentiment index, reaching 103.8. A reading above 100 suggests that more consumers are optimistic than pessimistic. - read more
Loan Market Group's (LMG) Asset Finance Exchange (AFX) has achieved approximately $80 million in settlements within its inaugural year, underscoring the robust growth of Australia's asset finance market. The platform connects mortgage brokers with asset finance specialists, facilitating streamlined access to asset finance solutions. - read more
National Australia Bank (NAB) has reported a cash profit of A$7.09 billion (US$4.6 billion) for the year ending September 30, 2025, reflecting a stable financial performance. Despite this, CEO Andrew Irvine has identified the housing crisis as Australia's most pressing societal and policy challenge, advocating for expedited decision-making to stimulate economic growth and enhance housing availability. - read more
Many Australians today find themselves navigating the choppy waters of financial instability. The burden of debt weighs heavily, affecting everything from daily stress levels to long-term planning. High interest rates, unexpected expenses, and the seductive ease of credit cards contribute to a culture of borrowing that can lead to a precarious financial situation for many. In this introduction, we explore how smart budgeting is not just about scraping by, but laying the foundations for a financially stable future. - read more
In a world marked by economic uncertainties and the ever-mounting cost of living, the importance of a sound family budget cannot be overstated. Today's economic climate necessitates not just prudent but strategic financial planning. With the right budget in place, families can navigate the choppy waters of their finances, avoiding the all-too-common pitfalls of overspending and under-saving. - read more
Welcome to our blog, where we're dedicated to helping you make the most of your financial journey. Today, we're going to delve into an important aspect of financial health: tracking your progress after debt consolidation. - read more
When it comes to managing your finances, planning for the unexpected is a crucial part of staying on top of your budget. An emergency fund serves as your financial safety net, poised to offer support when unforeseen expenses arise. These funds are specifically set aside to cover unexpected costs, like medical emergencies, car repairs, or urgent home maintenance issues. - read more
Financial stability is a common aspiration, yet many Australians find themselves weighed down by the burden of debt. Whether it’s due to loans, credit cards, or unexpected financial emergencies, the struggle to stay afloat is a reality for countless individuals striving to achieve their dreams of a secure, debt-free future. - read more
