Quick Quote
One simple enquiry form gives you fast access to quotes and rate comparisons from Australia's leading and best known debt consolidation specialists.
All quotes are supplied to you free and without any obligation. We respect your privacy.
Knowledgebase
Derivative:
A financial security whose value is dependent upon or derived from an underlying asset or group of assets.
Debt Consolidation Australia :: News
SHARE

Share this news item!

Surge in Fraud Spurs Record Financial Complaints

Surge in Fraud Spurs Record Financial Complaints

Surge in Fraud Spurs Record Financial Complaints?w=400
A rising tide of fraud has significantly contributed to an unprecedented increase in financial complaints over the past year.

The Australian Financial Complaints Authority (AFCA) recently published its annual report, revealing that disputes escalated to the ombudsman for the 2023/24 financial year have reached an all-time high.

The dramatic spike in complaints highlights the impact of fraudulent activities on consumers and financial institutions alike. This new wave of fraud has left many Australians grappling with the repercussions, resulting in a surge of submissions to the AFCA.

The most common types of scams reported include phishing, identity theft, and investment fraud. Each of these exploits a different vulnerability in the financial security of individuals, making it harder for authorities to combat the growing threat effectively.

  • Phishing: Deceptive efforts to obtain sensitive personal information such as passwords and credit card details.
  • Identity Theft: Fraudulent acquisition and use of someone's personal identity data, usually for financial gain.
  • Investment Fraud: Scams involving false investment opportunities promising high returns for minimal risk.

AFCA's Chief Ombudsman and CEO, David Locke, urged both consumers and financial institutions to be more vigilant in safeguarding sensitive information. He stressed the importance of education and awareness in preventing fraud.

"The increase we've seen is staggering," Locke commented. "It reflects not just the creativity of scammers but also the need for a robust approach to fraud prevention and financial literacy."

Comparing the new data with previous years, it's evident that scammers are evolving their strategies. In the 2021/22 financial year, financial complaints were significantly lower, indicating that fraud tactics have become more sophisticated and harder to detect.

According to AFCA's report, the financial services sector must innovate and adapt rapidly to counter these threats. Implementing advanced security measures, conducting regular audits, and enhancing user education can foster a more resilient financial ecosystem.

The original article on this topic can be found on AAP's website by Holly Hales.

 

Published:Monday, 5th Aug 2024
Source: Paige Estritori

Share this news item:

Finance News

US Involvement in Israel-Iran Conflict Sparks Financial Market Concerns US Involvement in Israel-Iran Conflict Sparks Financial Market Concerns
23 Jun 2025: Paige Estritori

The escalating likelihood of the United States engaging militarily in the Israel-Iran conflict has raised alarm among investors, potentially leading to significant market volatility. This concern was highlighted by the global financial advisory firm, deVere Group, as tensions heighten in the Middle East. - read more
Global Markets Brace for Oil Price Surge Following US Strike on Iran Global Markets Brace for Oil Price Surge Following US Strike on Iran
23 Jun 2025: Paige Estritori

The recent US military attack on Iranian nuclear facilities has raised expectations of a significant oil price spike as global markets prepare to resume trading. Announced by former President Donald Trump, the attack marks an increased US involvement in the Middle East, which analysts believe could lead to heightened volatility across financial markets. - read more
Trump Mulls Change of Heart on Firing Fed Chair Powell Trump Mulls Change of Heart on Firing Fed Chair Powell
21 Jun 2025: Paige Estritori

US President Donald Trump is once again contemplating the dismissal of Federal Reserve Chair Jerome Powell, whom he has criticized for not lowering interest rates. Trump expressed his dissatisfaction with Powell's decisions in a Truth Social post, suggesting he might change his mind about firing him. Despite acknowledging that his strong criticisms make Powell's task challenging, Trump remains focused on his agenda for reduced rates, especially with Powell's term set to end in May 2026. - read more
APRA Clarifies HELP Debt Considerations in Home Loan Assessments APRA Clarifies HELP Debt Considerations in Home Loan Assessments
20 Jun 2025: Paige Estritori

The Australian Prudential Regulation Authority (APRA) has released pivotal updates to the Prudential Practice Guide APG 223 and Reporting Standard ARS 223.0, focusing on how Authorised Deposit-taking Institutions (ADIs) should integrate Higher Education Loan Program (HELP) debt into home loan evaluations. The changes are aimed at enhancing regulatory clarity and acknowledging the individual circumstances of borrowers, including the nuances of their HELP debts, without compromising prudent lending practices. - read more
Economic Unrest Spurs Increased Reliance on Financial Advisers Economic Unrest Spurs Increased Reliance on Financial Advisers
20 Jun 2025: Paige Estritori

In the face of ongoing economic turmoil encompassing inflation, market volatility, and other financial stresses, a global survey from Natixis Investment Managers, conducted by CoreData Research, has highlighted a growing trend: investors are increasingly relying on their financial advisers. With 91 per cent of surveyed investors expressing trust in their financial advisers for investment decisions, this highlights an unmistakable shift amidst financial uncertainty. - read more


Debt Consolidation Articles

How to Create a Realistic Family Budget: A Step-by-Step Guide How to Create a Realistic Family Budget: A Step-by-Step Guide
Creating a family budget might sound daunting, but it’s an essential step toward financial wellness. It’s about understanding where your money comes from and where it goes, allowing you to make informed decisions about your spending and savings. A well-planned budget can be the key to reducing financial stress and ensuring a secure future for your family. - read more
Budgeting 101: A Beginner's Guide to Monthly Expense Planning Budgeting 101: A Beginner's Guide to Monthly Expense Planning
Budgeting is the process of creating a plan to manage your money. Essentially, it allows you to allocate your income towards expenses, savings, and other financial goals. By keeping track of where your money goes, budgeting helps you ensure that you are not overspending and are prepared for future financial needs. - read more
Managing Your Credit Card Debt Wisely in Tough Economic Times Managing Your Credit Card Debt Wisely in Tough Economic Times
In light of the current economic challenges facing many Australians, managing credit card debt has become more crucial than ever. With rising living costs and financial uncertainty, accruing debt on high-interest credit cards can quickly escalate from a manageable inconvenience to a stressful financial burden. - read more
Busting Myths: The Misunderstanding About Debt Consolidation and Debt Reduction Busting Myths: The Misunderstanding About Debt Consolidation and Debt Reduction
Welcome to our comprehensive guide where we aim to debunk common myths surrounding debt consolidation and debt reduction. This blog post serves as a beacon of clarity for those who find themselves navigating through the choppy waters of financial jargon and conflicting information. - read more
How to Craft a Foolproof Financial Strategy for Debt Management How to Craft a Foolproof Financial Strategy for Debt Management
Managing debt is a crucial aspect of maintaining financial well-being, yet it can often feel like a daunting task. Understanding how debt works and its potential impact on your life is the first step toward gaining control of your finances. In this section, we will delve into the intricacies of debt and outline why a solid financial strategy is essential for effective debt management. - read more
How to Craft a Foolproof Financial Strategy for Debt Management How to Craft a Foolproof Financial Strategy for Debt Management
Managing debt is a crucial aspect of maintaining financial well-being, yet it can often feel like a daunting task. Understanding how debt works and its potential impact on your life is the first step toward gaining control of your finances. In this section, we will delve into the intricacies of debt and outline why a solid financial strategy is essential for effective debt management. - read more
Proven Strategies for Australians to Improve Credit Scores Proven Strategies for Australians to Improve Credit Scores
Welcome, readers! We're here to talk about something incredibly important yet often overlooked: improving your credit score. Your credit score is a financial report card used to evaluate your creditworthiness, and it can have a significant impact on your ability to secure loans, mortgages, and even rental agreements. - read more
Managing Your Credit Card Debt Wisely in Tough Economic Times Managing Your Credit Card Debt Wisely in Tough Economic Times
In light of the current economic challenges facing many Australians, managing credit card debt has become more crucial than ever. With rising living costs and financial uncertainty, accruing debt on high-interest credit cards can quickly escalate from a manageable inconvenience to a stressful financial burden. - read more